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Redesigning the Hospitality Experience
Auberge Haven Boutique Hotels Puerto Rico

Cancelation Policy

We go out of our way to help when we can but our official cancellation policy is: All cancellations must be made by fax with an e-mail confirming the cancellation.

• Cancellations by telephone are not acceptable. 

• Cancellation policy is ten (10) days prior to arrival. (30 days prior in Blue Horizon)

• Cancellation fee is three (3) nights room and tax or 100% of stay whichever is less







You may contact is to report alleged copyright violations in accordance with the Digital Millenium Copyright Act (http://lcweb.loc.gov/copyright/). However, if you materially misrepresent a claim of copyright infringement you may be held liable for damages (incuding costs and attorney

We require the following information in order to respond to your request:

Describe in detail the copyrighted work that you believe has been infringed upon (for example, "The copyrighted work is the code that appears on http://www.example.com/thecode.html") including relevant URLs that will help us to identify the content.
Include the following statement "I have a good faith belief that use of the copyrighted materials described above as allegedly infringing is not authorized by the copyright owner, its agent, or the law."
Include the following statement "I swear, under penalty of perjury, that the information in the notification is accurate and that I am the copyright owner or am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed."
Your address, telephone number, and email address
Sign the notification (Type your full name to sign it electronically if submitted via email).
Send the notification to us at our contact page

Copyright Policy

Hotel Policies

• Rates are based on single or double occupancy per night stay.
• Rates do not include Energy Surcharge of 5% and Hotel Tax of 9%
• Three (3) night stay minimum
• Check out time is at 11:00am
• If room is occupied beyond 11:00am an extra day may be charged
• Discounted rates cannot be combined or eligible with any other promotion.
• Rates are subject to change without notice
• Some blackout dates may apply
• NO REFUNDS for no shows, late arrivals or early departures
• There will be a charge of $25. pp for additional person per night stay
• Small or Medium size pets are accepted.
   - A charge of $25 per pet per night stay will apply.            
   - A Vaccine Certificate must be handed at Check-In.
   - Pets must be on a kennel while on the room and on a leash will on public areas.
• Hotel is not responsible for:
   - Accident or injury to Guests
   - Loss of money or valuable of any kind 
   - Any damage or theft to your car or any article left in your car
•There will be a $40 charge for lost or damaged safe key.
•There will be a $150 charge for lost or damaged room key.
• Safe boxes must be open at check-out
• Charge of $50 will apply if safe box is left locked
• Our hotel rooms are Smoke Free and designated as NON-SMOKING.
• There will be a $200 charge if smoking is perceived in guest room.

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